Primary Care Physicians’ Satisfaction With Interoperable Health Information Technology

• DOI: 10.1001/jamanetworkopen.2024.3793
• Publication Date: 2024-03-26T15:27:01Z
• Authors: Jordan Everson; Nathaniel Hendrix; Robert L. Phillips; Julia Adler-Milstein; Andrew Bazemore; Vaishali Patel
• Keywords: Health Information Exchange; Health information technology

Importance Enabling widespread interoperability—the ability of health information technology systems to exchange and use that without special effort—is a primary focus public policy on technology. More clinicians’ experience using can serve as one measure the impact policy. Objective To assess care physician perspectives state interoperability. Design, Setting, Participants A cross-sectional survey family medicine physicians in US was conducted from December 12, 2021, October 2022. sample who completed Continuous Certification Questionnaire (CCQ), required part American Board Family Medicine certification process, which has 100% response rate, were invited participate. Main Outcomes Measures Eighteen items CCQ assessed accessing various outside organizations, including medications, immunizations, allergies. Results total 2088 (1053 women [50%]; age reported categorically either ≥50 years or <50 years) interoperability questions Of these respondents, 35% practiced hospital system–owned practices, while 27% independently owned practices. Eleven percent very satisfied with their electronically access all 10 types organizations included questionnaire, mean 70% at least somewhat satisfied. 23% easy use, an additional 65% use. Only 8% different electronic record (EHR) developers’ products compared 38% same EHR developer’s product Conclusions Relevance This study found modest uneven improvement physicians’ These findings suggest substantial heterogeneity satisfaction by type, source information, EHR, practice ownership, patient population necessitates diverse strategies improve