Value-based model of user interaction design for virtual museum

• DOI: 10.1007/s42486-021-00061-7
• Publication Date: 2021-06-25T07:02:37Z
• Authors: Ning Zou; Qing Gong; Jiangping Zhou; Pengrui Chen; Wenqi Kong; Chunlei Chai
• Keywords: 01 natural sciences; 0104 chemical sciences

With the development of digital technology and the popularity of human-centered concepts in museum exhibition design, the user experience of VR (virtual reality)-based museum exhibition (VRME) is gradually being emphasized. There are still many problems that need to be solved in the integration of technology and interaction in today’s VRME design. However, the existing museum exhibition design framework does not combine the characteristics of virtual reality technology to solve the problems unique to VRME in a targeted manner. Based on the traditional user experience framework, this paper summarizes the three levels of user experience (LoUX) in a museum exhibition and proposes the unique “creation level” experience of VRME, which constitutes the closed-loop of the VRME experience. Then, this paper analyzes the relevant researches in recent years through a literature review and summarizes the trends of technology application and the different interaction problems arising from each LoUX. Based on the results of literature analysis, this paper proposes a “rose model” of VRME. This model summarizes the relationship between exhibition technology, sensory types, LoUX, and human-exhibition interaction factors, which has certain guiding significance for VRME design. Finally, this paper discusses the results of the literature review and the interaction design insights brought by the model.