Charge nurses’ perceived experience in managing daily work and major incidents in emergency departments: A qualitative study

• DOI: 10.1016/j.auec.2022.02.003
• Publication Date: 2022-03-16T13:32:06Z
• Authors: Cecilia Holmgren; Susanne Jussèn; Magnus Andersson ...; Monica Rådestad
• Keywords: Emergency preparedness; Emergency department; Omvårdnad; Nursing; Charge nurse; Leadership development; Leadership; 03 medical and health sciences; Nursing, Supervisory; 0302 clinical medicine; Humans; Female; Emergency Service, Hospital; Qualitative Research

Emergency department charge nurses are expected to oversee the quality of patient care, direct work, and allocation resources. The nurse is unit's frontline leader, he/she must have proper leadership training support carry out duties effectively. This study explores how perceive their role in managing daily work major incidents at emergency department.A qualitative based on focus group discussions using a semi-structured interview. Participants were 12 from four Swedish departments.For data analysis, systematic text condensation method was used. analysis generated categories: (1) Coping with chaos; (2) Need for further training; (3) Feeling inadequacy; (4) Lack strategies.The concluded that has diverse, multifaceted, require good qualities, lack detailed job description. Charge confront many challenges often little or opportunity develop professional. provides understanding concerns hold about working as leaders departmental heads education nurses.