The biggest business process management problems to solve before we die

• DOI: 10.1016/j.compind.2022.103837
• Publication Date: 2023-01-05T10:19:57Z
• Authors: Iris Beerepoot; Claudio Di Ciccio; Hajo A. Reijers; Stefanie Rinderle-Ma; Wasana Bandara; Andrea Burattin; Diego Calvanese; Tianwa Chen; Izack Cohen; Benoît Depaire; Gemma Di Federico; Marlon Dumas; Christopher van Dun; Tobias Fehrer; Dominik A. Fischer; Avigdor Gal; Marta Indulska; Vatche Isahagian; Christopher Klink...; Wolfgang Kratsch; Henrik Leopold; Amy Van Looy; Hugo Lopez; Sanja Lukumbuzya; Jan Mendling; Lara Meyers; Linda Moder; Marco Montali; Vinod Muthusamy; Manfred Reichert; Yara Rizk; Michael Rosemann; Maximilian Röglinger; Shazia Sadiq; Ronny Seiger; Tijs Slaats; Mantas Simkus; Ida Asadi Someh; Barbara Weber; Ingo Weber; Mathias Weske; Francesca Zerbato
• Keywords: 020; Technology and Engineering; General Computer Science; ddc:330; General Engineering; computer science; 02 engineering and technology; Grand challenges; Digital twins; 004; ddc:; Business and Economics; Business process management, Business process redesign, Digital twins, Grand challenges, Process mining, Process modeling; Business process management; Business process redesign; 0202 electrical engineering, electronic engineering, information engineering; Process mining; Business process management; Grand challenges; Process mining; Business process redesign; Digital twins; Process modeling; Process modeling; Business process management, Grand challenges, Process mining, Business process redesign, Digital twins, Process modeling

It may be tempting for researchers to stick to incremental extensions of their current work to plan future research activities. Yet there is also merit in realizing the grand challenges in one's field. This paper presents an overview of the nine major research problems for the Business Process Management discipline. These challenges have been collected by an open call to the community, discussed and refined in a workshop setting, and described here in detail, including a motivation why these problems are worth investigating. This overview may serve the purpose of inspiring both novice and advanced scholars who are interested in the radical new ideas for the analysis, design, and management of work processes using information technology.