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To voice or not to voice? Employee caring practice, employee gratitude, and positive reciprocity norm in the hospitality industry

Gratitude Employee Voice Reciprocity Hospitality Norm of reciprocity
DOI: 10.1016/j.ijhm.2023.103571 Publication Date: 2023-08-12T18:46:25Z
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AUTHORS (5)
Bing Liu
Fengyu Li
Zhaopeng Liu
Xiaohui Qu
Chenghao Men
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