CARM: Confidence-aware recommender model via review representation learning and historical rating behavior in the online platforms

• DOI: 10.1016/j.neucom.2021.03.122
• Publication Date: 2021-04-06T05:59:26Z
• Authors: Duantengchuan Li; Hai Liu; Zhaoli Zhang; Ke Lin; Shuai Fang; Zhifei Li; Neal N. Xiong
• Keywords: 0202 electrical engineering, electronic engineering, information engineering; 02 engineering and technology

Abstract The recommendation systems in the online platforms often suffer from the rating data sparseness and information overload issues. Previous studies on this topic often leverage review information to construct an accurate user/item latent factor. To address this issue, we propose a novel confidence-aware recommender model via review representation learning and historical rating behavior in this article. It is motived that ratings are consistent with reviews in terms of user preferences, and reviews often contain misleading comments (e.g., fake good reviews, fake bad reviews). To this end, the interaction latent factor of user and item in the framework is constructed by exploiting review information interactivity. Then, the confidence matrix, which measures the relationship between the rating outliers and misleading reviews, is employed to further improve the model accuracy and reduce the impact of misleading reviews on the model. Furthermore, the loss function is constructed by maximum a posteriori estimation theory. Finally, the mini-batch gradient descent algorithm is introduced to optimize the loss function. Experiments conducted on four real-world datasets empirically demonstrate that our proposed method outperforms the state-of-the-art methods. The proposed method also further promotes the application in learning resource adaptation. The source Python code will be available upon request.