Sustaining and expanding telehealth activity: Training requirements for Australian residential aged care front-line staff

• DOI: 10.1016/j.pecinn.2022.100109
• Publication Date: 2022-11-28T17:13:09Z
• Authors: Annie Banbury; Monica L. Taylor; Leonard C. Gray; Natasha Reid; Anthony C. Smith
• Keywords: Telehealth

To identify the training needs of front-line aged care staff as perceived by senior clinicians and managers at selected residential facilities (RACFs).A qualitative explorative designed study using semi-structured interviews with a convenience sample RACF nurses. A hybrid analysis approach framework deductive followed inductive for sub-themes.Four sub-themes emerged to sustain increased telehealth activity: technology knowledge digital literacy skills, including understanding ecosystems technical skills; evidence-based reviews clinical frameworks consultations appropriate successful use cases; best practice guidelines workflows protocols, communicating videoconferencing, how support families in attending optimal models; policy legal guidance.Staff require comprehensive expand RACFs. Training should focus on knowledge, skills competencies well broad factors policies ICT systems staffs' abilities confidence.This provides innovative findings that key components associated activities resources ensure they have sufficient competency, confidence integrate into provision.