Supporting Context Sensitive Lean Product Service Engineering

• DOI: 10.1016/j.procir.2016.03.103
• Publication Date: 2016-06-13T09:21:11Z
• Authors: Rui Neves-Silva; Paulo Pina; Philipp Spindler; Giuditta Pezzotta; Dimitris Mourtzis; Mariangela Lazoi; Dimitris Ntalaperas; Ana Rita Campos
• Keywords: Product-service system

Modern companies face immense market pressure to meet customers' demands while ensuring the sustainability of business.Consumers are now requesting highly customized products and services, i.e. demanding mass customization from manufacturing companies.The complete value chain needs develop strategies enabling interaction with customers consumers, supporting features even co-design.This paper presents DIVERSITY approach, which consists on a methodology engineering environment in using social media realize context sensitive lean design process product service systems.