Impact of care coordination on Australia's mental health service delivery system

• DOI: 10.1071/ah13181
• Publication Date: 2014-07-08T00:37:51Z
• Authors: Lisa Brophy; Craig Hodges; Kieran Halloran; Margaret Grigg; Mary Swift
• Keywords: Population Health; Health Economics

Care coordination models have developed in response to the recognition that Australia’s health and welfare service system can be difficult access, navigate is often inefficient caring for people with severe persistent mental illness (SPMI) complex care support needs. This paper explores how Australian Government’s establishment of Partners Recovery (PIR) initiative provides an opportunity development more effective efficient coordinated identified SPMI their families carers. In conceptualising impact PIR could maximised, what known about current best practice. The key findings are importance having coordinators who well prepared role, demonstrate competent practice achieve better systemic responses focused on needs client, thus addressing barriers treatment across delivery systems. What topic? coordination, as area Australia, has not been defined evidence available its effectiveness uneven. Even so, increasingly potential deliver a person-centred social (SPMI), enhance responsiveness system. introduction (PIR), new Government based approaches, impetus investigate hoped enhancements related improved client outcomes. does this add? offers rationale referred model facilitation, primary enabler enhanced person-centred, cost-effective sustainable delivery. discusses facilitation integral platform supporting successful implementation sustainability initiative. It also addresses issues may encountered establishing roles functions various components initiative’s model. implications practitioners? practitioners reconsider function within places at centre. establishes any requires well-trained enthusiastic sophisticated appreciation care. Practitioners will required value partnerships means maintenance robust, system-wide genuinely consumer focused.