What Works at Work: Overview and Assessment

• DOI: 10.1111/j.1468-232x.1996.tb00409.x
• Publication Date: 2008-05-01T23:23:56Z
• Authors: CASEY ICHNIOWSKI; THOMAS A. KOCHAN; DAVID LEVINE; CRAIG OLSON; GEORGE STRAUSS
• Keywords: Best practice; Work Systems

This article discusses why it is difficult to measure the effects of management practices on organizational performance. In spite these difficulties, a collage evidence suggests that innovative workplace can increase performance, primarily through use systems related enhance worker participation, make work design less rigid, and decentralize managerial tasks. A majority U.S. businesses have adopted some practices. However, only small percentage full system We outline several constraints diffusion new practices, suggest directions for future research