Time matters in pandemic risk communication: A moderated effect of information timeliness on stakeholder perception in Singapore

• DOI: 10.1111/risa.14247
• Publication Date: 2023-11-06T02:35:27Z
• Authors: Fangxin Yi; Xiangyu (Dale) Li; Shaocong Yu; Qiang Zhang
• Keywords: Pandemic; Risk Perception; Trustworthiness

Abstract The outbreak of the COVID‐19 pandemic shows increasing importance determining factors public perceptions personal and societal risks. These can shape people's behaviors, which, in turn, alter spread a on community level. However, previous research risk communication was inconsistent, little is known about impact timely warning messages stakeholders' health emergencies. To address this theoretical gap, study analyzes survey data ( N = 538) from Singapore to explore main effect information timeliness respondents’ stakeholder perceptions. This moderated by normative factors, including attention threat We find that more government updates information, trustworthy stakeholders appear opinions. Such an weakened when pre‐decision or perception interacts with predictor independently. becomes stronger if both moderators interact timeliness. That is, appropriate combination released effectively enhance image during pandemic.