Drivers of Public Trust and Confidence in Police in the UK

• DOI: 10.1350/ijps.2012.14.2.268
• Publication Date: 2012-05-23T15:38:19Z
• Authors: Simon Merry; Nicola Power; Michelle McManus; Laurence Alison
• Keywords: Community Policing; Community cohesion; Cohesion (chemistry)

The term ‘public confidence’ has become the key indicator of trust, legitimacy and consent in policing it is this measure confidence that overarching conceptualisation successful policing. This paper focuses on providing a greater understanding drivers public police using three surveys same community: Community Safety Survey (N = 4,499), Victim Satisfaction 1,084) Anti-Social Behaviour 301). Gender age differences were found, with females older participants exhibiting higher Non-criminal aspects such as improved community cohesion visibility found to aid confidence. Further, crime-related was influence overall satisfaction following an incident some crimes handled better than others (eg, burglary) customer care needing improvement certain areas updated information). Although research levels be positive overall, there also evidence positive–negative asymmetry effect, where participants' shifted experience police. provides further support for citizen-focused initiatives which focus communication should at centre strategies improving