Recruiting Patients with Complex Care Needs to a Case Management Program in Primary Care: Engaging Patient Partners

• DOI: 10.1370/afm.22.s1.5104
• Publication Date: 2023-11-16T14:55:51Z
• Authors: Mireille Lambert; Shelley Doucet; Alison Luke; Dana Howse; Donna Rubenstein; Vivian Ramsden; Catherine Hudon; Mathieu Bisson; Judy Porter; Linda Wilhelm

<h3>Context:</h3> PriCARE is a patient-oriented research program to implement and assess case management (CM) for patients with complex care needs that traditional primary services cannot address. This initiative spans five jurisdictions including anglophone francophone representation, as well First Nation community, engaged public patient partners. <h3>Objective:</h3> To highlight how partners participated in each step of the work on this team, specifically recruitment. <h3>Study Design:</h3> Participatory approach involving academic researchers. <h3>Setting:</h3> Research implemented clinics Quebec, New Brunswick, Newfoundland-and-Labrador, Nova Scotia Saskatchewan. <h3>Population Studied:</h3> Patients needs. <h3>Program:</h3> In Canadian jurisdictions, one two partners, is, or family caregivers experienced health system, were closely The community practice meeting regular basis. involved decision-making process. <h3>Results:</h3> Patient reviewed contributed initial grant application, subsequently development tools recruitment data collection, testing tools, sharing insights analysis interpretation, developing simple, understandable infographics videos, abstracts, presentations contributing published manuscripts communicate value CM potential participants. Specifically played central role participants PriCARE. <h3>Conclusions:</h3> keep team focused study participants, their system must function meet families.