Health care professionals’ perceptions of unprofessional behaviour in the clinical workplace

• DOI: 10.1371/journal.pone.0280444
• Publication Date: 2023-01-19T18:30:01Z
• Authors: Kirsten F. A. A. ...; Renée A. Scheepers; Erik Heineman; Adam L. Haber; Kiki M. J. M. H. ...; Debbie A. D. C. J...; Jo Shapiro
• Keywords: Harassment; Health Professionals

Background Unprofessional behaviour undermines organizational trust and negatively affects patient safety, the clinical learning environment, clinician well-being. Improving professionalism in healthcare organizations requires insight into frequency, types, sources, targets of unprofessional order to refine programs strategies prevent address behaviours. Objective To investigate types frequency perceived behaviours among health care professionals identify sources these Methods Data was collected from 2017–2019 based on a convenience sample survey administered all participants at start mandatory course for including attending physicians, residents advanced practice providers (APPs) working one academic hospital United States. Results Out 388 this study, 63% experienced least once month, failing respond calls/pages/requests (44.3%), exclusion decision-making (43.0%) blaming (39.9%). Other monthly subtypes ranged 31.7% dismissive 4.6% sexual harassment. Residents were more than twice as likely (OR 2.25, p<0.001)) compared physicians. Female respondents discriminating 2.52, p<0.01). Nurses identified most common source (28.1%), followed by other departments (21%). Conclusions frequently groups, mostly inflicted groups those outside own discipline or department. be target nurses This study highlights that is varied, both regarding well such data instrumental developing training remediation initiatives attuned specific professional roles lapses.