#chatsafe 2.0. updated guidelines to support young people to communicate safely online about self-harm and suicide: A Delphi expert consensus study

• DOI: 10.1371/journal.pone.0289494
• Publication Date: 2023-08-02T17:36:51Z
• Authors: Jo Robinson; Pinar Thorn; Samuel McKay; Laura Hemming; Rikki Battersby-C...; Charlie Cooper; Maria Veresova; Angela Li; Nicola Reavley; Simon Rice; Michelle Lamblin; Jane Pirkis; Dan Reidenberg; Vicki Harrison; Jaelea Skehan; Louise La Sala
• Keywords: Delphi Method; Delphi

Introduction Young people use social media to communicate about self-harm and suicide this is associated with both potential risks protective effects. The #chatsafe guidelines were originally developed in 2018 equip young safely online suicide. They shown be safe, acceptable, beneficial; however, they do not provide guidance on self-harm, constantly evolving. This study aimed update the reflect new evidence current affordances, include self-harm. Methods A Delphi expert consensus was conducted, comprising six stages: 1) systematic search of peer-reviewed grey literature; 2) series roundtables key stakeholders including companies, policymakers, people; 3) Questionnaire development; 4) Expert panel formation; 5) Data collection analysis; 6) Guideline development. Results total 191 items included guidelines. These organised into eight themes, which became overarching sections guidelines: General tips; Creating content; Consuming Livestreams acts; Self-harm games, pacts, hoaxes; communities; 7) Bereavement communicating someone who has died by suicide; 8) Guidance for influencers. Discussion updated information communication livestreams, hoaxes, as well will disseminated via a national campaign supported adult-facing resources. Given acceptability original ubiquitous people, it hoped that useful resource adults alike, Australia worldwide.