Change management and process optimization of an Enterprise

• DOI: 10.24132/pi.2023.11986.021-027
• Publication Date: 2023-12-20T15:00:28Z
• Authors: Fidan Ferizi; Tomas Broum

Change and transformation nowadays force companies to remain competitive and meet customer requirements by continually improving their performance. For this, leading and the support for change are essential in the company. The changes brought about by implementing the Lean approach require preparation and support on all levels and the different actors. Moreover, without comprehensible and complete communication with the collaborators, the project will not be able to succeed. Communication allows the project to start and to collect data on the motivation and involvement of all stakeholders. The dialogue between the project pilot, collaborators as well and the place given to the human in the project, undoubtedly leads to success. Increasing transparency of the hierarchy for the project's stakeholders will be seen as a positive change for all employees in the company.