Family Satisfaction of Covid-19 Patients with the Information Delivery Process and Hospital Services

• DOI: 10.26714/mki.4.3.2021.175-181
• Publication Date: 2021-08-31T17:47:19Z
• Authors: Heru Noor Ramadhan; Angilian Budi Ard...; Elly Yuliastuti; Tujo Tujo; Amin Husni; Retnaningsih Retn...
• Keywords: Pandemic

Patients /Family patients satisfaction is an indicator to assess the quality of a hospital. During Covid-19 pandemic, several problems emerged related information provision and services provided. The purpose this study was describe family with This research quantitative observational descriptive variable covid-19 population in families (husband / wife) who recovered were treated Isolation Ward RSUP dr. Kariadi Semarang totaling 40 people. Sampling done by using purposive sampling technique resulting sample 30 respondents. Measurement variables questionnaire providing service delivery. results showed that average patient's expressed (> 30) provided (>42). Innovation needed further improve so will be even better.