The prevalence of stress and burnout in UK emergency ambulance service workers and its impact on their mental health and well-being

• DOI: 10.29045/14784726.2021.3.5.4.62
• Publication Date: 2021-03-02T04:30:33Z
• Authors: Elisha Miller
• Keywords: Thematic Analysis; Occupational Stress

To assess the prevalence of burnout among emergency ambulance service workers in one station; to determine if there are any variances based on socio-demographic information such as gender, clinical grade and length service; examine distinctions between personal, work-related patient-related burnout; identify current workplace interventions reduce stress that will improve mental health well-being.Mixed methods - Copenhagen Burnout Inventory (CBI) was utilised, measuring across three domains (personal, patient-related) alongside collecting demographic role, full-time or part-time employment service. A free-text space available provide opinions causes how practice can be improved; these were analysed via thematic analysis.Seventy-eight staff members completed questionnaire. These were: 16 care assistants, 15 technicians 47 paramedics. Thirty-eight (48.7%) experienced personal burnout, 42 (53.8%) 29 (37.1%) burnout. It found those most at risk male employees with more than 10 years' experience employed within a paramedic position. Six themes identified through analysis: unnecessary callouts, shift patterns, support options, management, sickness absence job demands.Findings suggest is prevalent environment result long-term absences declining health. This requires further investigation into causation consideration preventative measures well-being while increasing resilience prevent Support for managers recognising symptoms also imperative because providing them training recognise issue, interpret it promptly treat mean difference absences, future PTSD, unwell presenting work feeling valued supported by management. The introduction mandatory counselling sessions recommended participants instances financial advantages reduction additional overtime payments.