Factors Affecting the Use of Smart Mobile Examination Platforms by Universities’ Postgraduate Students during the COVID-19 Pandemic: An Empirical Study

• DOI: 10.3390/informatics8020032
• Publication Date: 2021-04-30T14:55:04Z
• Authors: Muhammad Turki Al...; Barween Al Kurdi; Ahmad Qasim AlHamad; Said A. Salloum; Shireen Alkurdi; Ahlam Dehghan; Mohammad Abuhashesh; Ra’ed Masa’deh
• Keywords: Technology Acceptance Model; Pandemic; E-Learning; Mobile phone

Recent years have seen an increasingly widespread use of online learning technologies. This has prompted universities to make huge investments in technology augment their position the face extensive competition and enhance students’ experience efficiency. Numerous studies been carried out regarding mobile phone platforms. However, there are very few focusing on how university students will accept adopt smartphones as a new platform for taking examinations. Many reasons, but most recently importantly COVID-19 pandemic, educational institutions move toward using both techniques. study is pioneer examining intention exam platforms prerequisites such intention. The purpose this expand Technology Acceptance Model (TAM) by including four additional constructs: namely, content quality, service information system quality. A self-survey method was prepared obtain necessary basic data. In total, 566 from United Arab Emirates took part survey. Smart PLS used test constructs structural model. Results showed that all hypotheses supported confirmed effect TAM extension factors within UAE higher education setting. These outcomes suggest policymakers developers should consider assessment possible technological solution, especially when considering distance concept. It good bear mind initial designed explore student Furthermore, mixed-method research needed check effectiveness suitability examination platforms, postgraduate levels.