Preface Acknowledgements 1. Introduction 2. Interactive artefacts 3. Plans 4. Situated actions 5. Communicative resources 6. Case and methods 7. Human-machine communication 8. Conclusion References Indices.

Although individual use of computers is fairly widespread, in meetings we tend to leave them behind. At Xerox PARC, an experimental meeting room called the Colab has been created study computer support collaborative problem solving face-to-face meetings. The long-term goal understand how build tools make more effective.

article Free Access Share on Making work visible Author: Lucy Suchman Xerox PARC, 3333 Coyote Hill Road, Palo Alto, CA CAView Profile Authors Info & Claims Communications of the ACMVolume 38Issue 9Sept. 1995 pp 56–64https://doi.org/10.1145/223248.223263Published:01 September 1995Publication History 541citation10,579DownloadsMetricsTotal Citations541Total Downloads10,579Last 12 Months762Last 6 weeks254 Get Citation AlertsNew Alert added!This alert has been successfully added and will be sent...

(1990). Interactional Troubles in Face-to-Face Survey Interviews. Journal of the American Statistical Association: Vol. 85, No. 409, pp. 232-241.

article Free Access Share on Office procedure as practical action: models of work and system design Author: Lucy A. Suchman XEROX Palto Alto Research Center, 3333 Coyote Hill Road, Palo Alto, CA CAView Profile Authors Info & Claims ACM Transactions Information SystemsVolume 1Issue 401 October 1983pp 320–328https://doi.org/10.1145/357442.357445Published:01 1983Publication History 324citation3,649DownloadsMetricsTotal Citations324Total Downloads3,649Last 12 Months368Last 6 weeks36 Get Citation...

This commentary starts with the question ‘How is it that AI has come to be figured uncontroversially as a thing, however many controversies “it” may engender?’ Addressing this takes us knowledge practices philosopher of science Helen Verran named ‘hardening categories’, processes not only characterise onto-epistemology but also are central its constituent techniques and technologies. In context where stabilization figure enables further investments in associated technologies, AI's status...

This article provides an overview of a research program developed over the past 20 years to explore relations between everyday practices and technology design use. The studies highlighted reflect three interrelated lines inquiry: (a) critical analyses technical discourses practices, (b) ethnographies work technologies-in-use, (c) interventions. Starting from premise that technologies can be assessed only in their sites production use, authors reconstruct as social practice. A central problem...

This paper follows recent science studies in theorizing information technologies as socio-material configurations, aligned into more and less durable forms. The study of how new emerge shifts, on this view, from a focus invention to an interest ongoing practices assembly, demonstration, performance. view is developed relation the case 'prototype', exploratory technology designed effect alignment between multiple interests working research development, sites technologies-in-use. In so far it...

The project of building a bridge is canonical example what John Law (1987) has termed `heterogeneous engineering', involving the arrangement human and nonhuman elements into stable artifact. This paper reports ethnographic research on work civil engineers engaged in designing scheduled for completion by year 2004. My emphasis view bridge-building as persuasive performances that both rely upon reflexively constitute to be aligned. bridge, this view, much matter story-telling analysis,...

This article takes as a touchstone the concept of location it has been articulated through anthropology's reflections on its history and positioning field, in relation to shifting engagements with contemporary technoscientific, political, ethical problems. A second is one specific anthropological relocation—that is, into worlds professional technology design. With figures design play, I describe some perspicuous moments that proved both generative problematic my own experience establishing...

Abstract This paper offers reflections on information systems design based in everyday practices. Drawing experience what I name the hyperdeveloped world of industrial research and development United States, outline a series concerns, organized under themes flows, local improvisations work then offer set alternative understandings change innovation that underwrite practice-based approach. These include view as indigenous to technologiesin-use, an emphasis investments needed create...