Jessie Y. C. Chen

ORCID: 0000-0003-0557-9042
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About
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Research Areas
  • Human-Automation Interaction and Safety
  • Occupational Health and Safety Research
  • Healthcare Technology and Patient Monitoring
  • Safety Warnings and Signage
  • Risk and Safety Analysis
  • Augmented Reality Applications
  • Team Dynamics and Performance
  • Virtual Reality Applications and Impacts
  • Spatial Cognition and Navigation
  • Ethics and Social Impacts of AI
  • Air Traffic Management and Optimization
  • Tactile and Sensory Interactions
  • Robotics and Automated Systems
  • Teleoperation and Haptic Systems
  • Systems Engineering Methodologies and Applications
  • Social Robot Interaction and HRI
  • Technology Assessment and Management
  • Space Exploration and Technology
  • Robotics and Sensor-Based Localization
  • Maritime Navigation and Safety
  • Educational Games and Gamification
  • Gaze Tracking and Assistive Technology
  • Cognitive Functions and Memory
  • Mobile Crowdsensing and Crowdsourcing
  • Visual and Cognitive Learning Processes

DEVCOM Army Research Laboratory
2014-2023

United States Army Combat Capabilities Development Command
2020-2023

University of Central Florida
1997-2016

United States Department of the Army
2008

Consortium of Universities of the Washington Metropolitan Area
2003

Naval Air Warfare Center Training Systems Division
2000

CHI Systems (United States)
2000

In the future, it will become more common for humans to team up with robotic systems perform tasks that cannot realistically accomplish alone. Even autonomous and semiautonomous systems, teleoperation be an important default mode. However, can a challenging task because operator is remotely located. As result, operator's situation awareness of remote environment compromised mission effectiveness suffer. This paper presents detailed examination than 150 papers covering human performance...

10.1109/tsmcc.2007.905819 article EN IEEE Transactions on Systems Man and Cybernetics Part C (Applications and Reviews) 2007-10-23

This article aims to investigate the Grand Challenges which arise in current and emerging landscape of rapid technological evolution towards more intelligent interactive technologies, coupled with increased widened societal needs, as well individual collective expectations that HCI, a discipline, is called upon address. A perspective oriented humane social values adopted, formulating challenges terms impact technologies on human life both at levels. Seven are identified presented this...

10.1080/10447318.2019.1619259 article EN cc-by-nc-nd International Journal of Human-Computer Interaction 2019-07-01

Objective: We investigated the effects of level agent transparency on operator performance, trust, and workload in a context human–agent teaming for multirobot management. Background: Participants played role heterogeneous unmanned vehicle (UxV) were instructed to complete various missions by giving orders UxVs through computer interface. An intelligent (IA) assisted participant recommending two plans—a top recommendation secondary recommendation—for every mission. Method: A within-subjects...

10.1177/0018720815621206 article EN public-domain Human Factors The Journal of the Human Factors and Ergonomics Society 2016-02-11

Effective collaboration between humans and agents depends on maintaining an appropriate understanding of calibrated trust in the judgment their agent counterparts. The Situation Awareness-based Agent Transparency (SAT) model was proposed to support human awareness human–agent teams. As transition from tools artificial teammates, expansion is necessary teamwork paradigms, which require bidirectional transparency. We propose that updated can better inform interaction paradigms involving more...

10.1080/1463922x.2017.1315750 article EN cc-by Theoretical Issues in Ergonomics Science 2018-02-23

The purpose of this paper is to review research pertaining the limitations and advantages supervisory control for unmanned systems. We identify discuss results showing technologies that mitigate observed problems such as specialized interfaces, adaptive In report, we first present an overview definitions important terms human-agent teaming. then human performance issues in multiple robots with regard operator multitasking performance, trust automation, situation awareness, workload....

10.1109/tsmcc.2010.2056682 article EN IEEE Transactions on Systems Man and Cybernetics Part C (Applications and Reviews) 2010-08-03

A military multitasking environment was simulated to examine the effects of an intelligent agent, RoboLeader, on performance robotics operators.The participants' task manage a team ground robots with assistance agent capable coordinating and changing their routes basis battlefield developments.In first experiment, RoboLeader perfectly reliable; in second RoboLeader's recommendations were manipulated be either false-alarm prone or miss prone, reliability level 60% 90%. The visual density...

10.1177/0018720811435843 article EN Human Factors The Journal of the Human Factors and Ergonomics Society 2012-02-13

Agent transparency is an important contributor to human performance, situation awareness (SA), and trust in human-agent teaming. However, agent transparency's effects on performance when the unreliable have yet be examined. This paper examined how reliability of autonomous robotic squad member (ASM) affected a observer's task workload, SA, robot, perceptions robot. In 2 (ASM transparency) × reliability) within-subject design experiment, participants monitored simulated soldier that included...

10.1109/thms.2019.2925717 article EN cc-by IEEE Transactions on Human-Machine Systems 2019-08-13

In this paper, we conducted a comprehensive survey of the effects different frame rates (FRs) on human performance and reviewed more than 50 studies summarized them in areas psychomotor performance, perceptual behavioral effects, subjective perception. Overall, there seems to be strong support for threshold around 15 Hz many tasks, including those that are nature. Less impressive yet acceptable may accomplished at 10 tasks. Subjective reactions quality watchability videos seem 5 Hz, although...

10.1109/tsmca.2007.904779 article EN IEEE Transactions on Systems Man and Cybernetics - Part A Systems and Humans 2007-11-01

In all human-robot interaction, trust is an important element to consider because the presence or absence of certainly impacts ultimate outcome that interaction. Limited research exists delineates development and maintenance this in various operational contexts. Our own prior has investigated theoretical empirically supported antecedents trust. Here, we describe progress date relating a comprehensive model based on our ongoing program research.

10.1145/2157689.2157709 article EN 2012-03-05

A military reconnaissance environment was simulated to examine the performance of ground robotics operators who were instructed utilise streaming video from an unmanned aerial vehicle (UAV) navigate his/her robot locations targets. The effects participants' spatial ability on their and workloadwere also investigated. Results showed that overall (speed accuracy) better when she/he had access images larger UAVs with fixed orientations, compared other UAV conditions (baseline- no UAV, micro air...

10.1080/00140139.2010.500404 article EN Ergonomics 2010-07-22

The goal of this research was to examine the ways in which human operators interact with simulated semiautonomous unmanned ground vehicles (UGVs), aerial (UAVs), and teleoperated UGVs (Teleop). Robotic performed parallel route reconnaissance missions each platform alone all three platforms. When given platforms, participants failed detect more targets than when only UAV or UGV; they were also less likely complete their mission allotted time. Target detection during poorest Teleop alone,...

10.1080/08995600802115904 article EN Military Psychology 2008-06-25

Robotic systems are being introduced into military echelons to extend warfighter capabilities in complex, dynamic environments. While these designed complement human (e.g., aiding battlefield situation awareness and decision making, etc), they often misused or disused because the user does not have an appropriate level of trust his her robotic counterpart(s). We describe a continuing body research that identifies factors impacting human's teammate. The identified date can be categorized as...

10.1109/cogsima.2011.5753439 article EN 2011-02-01

Increasingly autonomous robotic systems are expected to play a vital role in aiding humans complex and dangerous environments. It is unlikely, however, that such will be able consistently operate with perfect reliability. Even less than 100% reliable can provide significant benefit humans, but this depend on human operator's ability understand robot's behaviors states. The notion of system transparency examined as aspect design, for maintaining humans' trust reliance increasingly automated...

10.1117/12.2050622 article EN Proceedings of SPIE, the International Society for Optical Engineering/Proceedings of SPIE 2014-06-03

We examine the effects of transparency and communication modality on user trust in a human-robot interaction scenario. To better understand emerging topic transparency, we have varied levels information that robotic teammate provided to participants measured their responses. Additionally, (text, auditory, graphic) used when communicating with participant. Participants reported higher constant level information, condition which they were stream from team member. Differences had little...

10.1109/cogsima.2014.6816556 article EN 2014-03-01

The primary purpose of this article is to determine the impact a simulated agent's transparency on human performance and related variables, such as response time, workload, trust calibration. agent supports participants they complete base defense task by managing team heterogeneous unmanned vehicles serves decision aid human. Three conditions are explored. In condition 1, displays only basic information (map vehicle location proposed routes). 2, an explanation its reasoning. 3, information,...

10.1109/thms.2020.2978041 article EN publisher-specific-oa IEEE Transactions on Human-Machine Systems 2020-04-16

In this study, we simulated a generic mounted crew station environment and conducted an experiment to examine the workload performance of combined position gunner robotics operator. Results showed that participants' gunnery task performances degraded significantly when he had concurrently monitor, manage, or teleoperate unmanned ground vehicle compared single condition. For tasks, participants lowest using semi-autonomous robot, indicating overreliance on aided target recognition...

10.1080/08995600802565785 article EN Military Psychology 2009-01-14

In a human-automation interaction study, automation assistance level (AL) was investigated for its effects on operator performance in dynamic, multi-tasking environment. Participants supervised convoy of manned and unmanned vehicles traversing simulated environment three AL conditions, while maintaining situation awareness identifying targets. Operators' awareness, target detection performance, workload individual differences were evaluated. Results show increasing generally improved task...

10.1080/00140139.2018.1441449 article EN Ergonomics 2018-02-16

A military targeting environment was simulated to examine the effects of an intelligent route-planning agent RoboLeader, which could support dynamic robot re-tasking based on battlefield developments, performance robotics operators. We manipulated level assistance (LOAs) provided by RoboLeader as well presence a visualisation tool that feedback participants their primary task (target encapsulation) performance. Results showed participants' benefited from all LOAs conditions compared manual...

10.1080/00140139.2012.689013 article EN Ergonomics 2012-06-07

We conducted a human-in-the-loop robot simulation experiment. The effects of displaying transparency information, in the interface for an autonomous robot, on operator trust were examined. Participants assigned to one three conditions and was measured prior observing robotic agent's progress post observation. Results demonstrated that participants who received more information reported higher agent. Overall findings indicate SAT model-based is effective appropriate calibration

10.1145/2701973.2702059 article EN 2015-03-02

The present study investigated the effect of including information to support transparency, based on Situation awareness-based Agent Transparency (SAT) model, in interface for an autonomous agent known as Autonomous Squad Member (ASM). In four different SAT model-based display conditions, participants used ASM’s gain about ASM and simulated squad’s status they completed a route containing obstacles. Results indicated that had greater trust were most effective at maintaining situation...

10.1177/1541931213601305 article EN Proceedings of the Human Factors and Ergonomics Society Annual Meeting 2016-09-01
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