A5103957172- Customer Service Quality and Loyalty
- Public-Private Partnership Projects
- Fiscal Policy and Economic Growth
- Global trade and economics
- China's Socioeconomic Reforms and Governance
- Social and Cultural Dynamics
- Technology Adoption and User Behaviour
- Public Policy and Administration Research
- Environmental Impact and Sustainability
- Public Procurement and Policy
- Extraction and Separation Processes
- Blasting Impact and Analysis
- Healthcare Education and Workforce Issues
- E-Government and Public Services
- Patient Satisfaction in Healthcare
- Fibromyalgia and Chronic Fatigue Syndrome Research
- Community Development and Social Impact
- Environmental and Social Impact Assessments
- Income, Poverty, and Inequality
- Evaluation Methods in Various Fields
- Sustainability and Climate Change Governance
- Power Systems and Renewable Energy
- Cultural Differences and Values
- Climate Change and Health Impacts
- Sustainable Development and Environmental Policy
Tsinghua University
2013-2024
This article develops a generic framework to explain the environment for public–private partnership ( PPP ) development in transitional economies. The stands on tripod that includes market, operating environment, and government, each containing several factors support aspects of PPPs . authors apply analyze results multicountry survey an effort identify key facilitate transition countries. identified are market potential, institutional guarantee, government credibility, financial...
Purpose The purpose of this paper is to explain the direct and moderating effects perceived transparency on citizen satisfaction with public healthcare services. Design/methodology/approach This extends classic framework service quality, value by adding as an essential component, applies service-dominant logic develop hypotheses regarding empirically tests extended secondary household survey data China’s healthcare. Findings that originated from private sector robust in service. Perceived...
Citizen surveys have been increasingly employed to evaluate the outcome of public service delivery. However, effects respondents' demographic characteristics on their subjective evaluations inevitably raise questions about fairness such investigations. This study views accumulation citizen perception as a production process and proposes generic model for adjusting from function perspective. The paper uses household survey data World Bank five China's cities examine efficacy proposed model....
This study explores how public service organizations' (PSOs) strategic stances impact citizens' perceived performance from a logic (PSL) perspective. Existing research often focuses on organizational-level performance, overlooking individual subjective judgements. By using quality and overall satisfaction as proxies for value-in-use value-in-context derived services, this provides new insights PSOs' strategies influence value creation. Utilizing multilevel analysis nested datasets two...
This paper combines the results of a panel dataset with 57 national competitiveness factors to explain effect on their energy consumption from 1997 2013. Results data model confirm that most top perceived have statistically significant effects GDP per unit use. According different country population sizes and development levels, such suggest appropriate policy measures improve efficiency approaches may vary depending preferred definition competitiveness. The Fiscal Policy Education are found...
Citizen surveys have been increasingly employed to evaluate the outcome of public service delivery. However, effects respondents’ demographic characteristics on their subjective evaluations inevitably raise questions about fairness such investigations. This study views accumulation citizen perception as a production process and proposes generic model for adjusting from function perspective. The paper uses household survey data World Bank five China’s cities examine efficacy proposed model....
Through the analysis of five cases occupational heat illness caused by high temperature, we expounded pathogenesis and summarized clinical characteristics cramp exhaustion newly revised diagnostic criteria for (GBZ41-2019), in order to prevent occurrence put forward controllable countermeasures.
This study addresses the paucity of research concerning elimination development gaps and fairness issues in attainment Sustainable Development Goals (SDGs) at sub-national level. Drawing upon China's provinces as cases, we compute China Provincial Goal Index (CPSDGI), comprising one total SDG index 14 individual indices, employ an array quantitative methods, including Theil index, dashboard, linear regression, spatial autocorrelation analysis, to scrutinize inter-provincial disparities...
Personal experience is directly relevant to the development of recognition or attitudes. Unlike most previous studies that have treated people as identical objects, this study extends current knowledge influence personal on attitude formation by incorporating individual traits. Using a large-scale household survey dataset from China, article empirically tests hypothesized relationships among experience, traits and formation, particularly examining interaction effects between People with in...
This study proposes a systemic view of transparency and an expanded model to explain citizen satisfaction with public services. The classic consists service quality, value, satisfaction; we add delineate the direct moderating effects on satisfaction. We test survey data healthcare in China generate evidence that while is robust, double-edged sword regarding satisfaction: Transparency increases perceived value by inspiring confidence; meanwhile, increased enhances knowledge products, raising...
Personal experience is directly relevant to the development of recognition or attitudes. Unlike most previous studies that have treated people as identical objects, this study extends current knowledge influence personal on attitude formation by incorporating individual traits. Using a large-scale household survey dataset from China, we empirically tests hypothesized relationships among experience, traits and formation, particularly examining interactive effects between (measured with...
Public-private partnerships (PPPs) have become an important means in public services provision; research thereof has been increasing. This article develops a tripod framework to explain PPPs formation cross-country context, the tripods being market, operating environment, and government, each with two or three factors supporting respective aspects of PPPs. We apply analyzing first-hand survey data from four transitional economies advanced economies. Using Exploratory Factor Analysis, we...