Despite growing evidence about prosocial motivations and their effects on employee behavior, how can new public service motivation research translate into more effective management practices—which, so far, regrettably remain underdeveloped? Increasingly, studies have moved from understanding what motivates servants to exploring motives influence performance. Similarly, greater attention is now paid the practices of transformational leadership. Drawing concepts leadership, this essay explores...

Abstract Public service motivation research has proliferated in parallel with concerns about how to improve the performance of public personnel. However, scholarship does not always inform management and leadership. This article purposefully reviews since 2008 determine extent which researchers have identified lessons for practice. The results investigation support several lessons—among them using as a selection tool, facilitating through cooperation workplace, conveying significance job,...

Nonprofits reflect and shape community conditions. Understanding the nature of this relationship is important if we are to fully comprehend role nonprofits play in contemporary society policy makers make effective use sector implement local responses needs. Using data on Internal Revenue Service–registered for Indian acounties, authors examine how theories demand, supply, social structure predict overall density communities. The find substantial county-level variations densities charitable,...

This article explores the process by which formal management systems foster creation of shared organization values, addressing basic question: Can workplace values be “managed?” Drawing upon interviews conducted at a Department Defense installation with civilian employees and managers over 5-year period, we use comparative case analysis to explore differences in relationships between practices social across high-performing low-performing work units. Our findings suggest that strategic are...

Americans have long formed nonprofits to voluntarily coproduce public services. However, demand perspectives on the development of nonprofit sector and supply activation civic engagement suggest potentially contradictory explanations collective coproduction. Using case support for k-12 education, authors explore community- school-level determinants coproduction education. Their findings that is influenced by unmet services human financial resources necessary engage in action. Although...

The authors examine major aspects of the connection between social capital and economic development in U.S. counties. They test conclusions Putnam, who saw associations as a force for positive development, Olson, concluded opposite. find that Putnam organizations have negative effect on income, while Olson by decreasing levels income inequality. Drawing literature distinguishing bridging versus bonding, show has increasing per capita bonding neutral both Finally, religious variables are...

Objective This article tests how income inequality mediates and moderates the relationship between racial diversity social capital. We posit that leads to higher levels of equality, which reduces also hypothesize has a stronger negative effect on capital in places with high (a compounding effect). Methods Drawing upon data from U.S. counties, we test these models using series regression models. Results Diversity have effects There is evidence both mediating moderating effects. Income...

This article draws upon concepts of community resilience to explore the antecedents philanthropic organizations’ response COVID-19. Although pandemic is a global threat, responses have been local. We test model activation in context emergence local COVID-19 funds. find that organization’s capacity act crisis and respond needs depends on stock capitals organizational capacity. The importance economic, cultural, political factors predicting fund raises important questions about disparities...

Scholars have explored the idea of determinants size nonprofit sector as a linear relationship between supply resources and demand for services. This in turn has fueled debate about whether there are too many nonprofits available resources. In this article, we propose that scarcity (or abundance) does not inherently determine limits community's “carrying capacity”. Rather, network exchanges other organizations may exhibit positive synergistic effects associated with diverse outcomes. We...

Abstract This article explores how local economic structure directly and indirectly affects community philanthropy. Drawing on campaign data for United Way (UW) affiliates at three points in time (1990, 2000, 2010), the tests degree to which relationship between philanthropy is mediated through stocks of human resources social capital. The results suggest that retail employment industrial concentration negatively affect UW campaigns, while nonlocal ownership positively size. These measures...

ABSTRACT This article explores the impact of “customer service” orientation on government employee performance. Although public organizations have been encouraged to become customer-centered organizations, concerns exist about application such market orientations management organizations. joins in customer debate by exploring motivation and Using quantitative qualitative analysis data from civilian employees at a Department Defense installation, this study performance motivation, across time...

ABSTRACT Contemporary public-serving organizations—both government and nonprofit organizations—face increasing pressure to be innovative adaptable amidst ongoing global changes. However, existing frameworks of strategic management are generally inadequate in managing the tensions between conflicting imperatives while providing stable reliable services. In addition, assume that processes dominated by a group top decision makers. contrast, organizations operate under growing legal normative...

There are growing calls that philanthropic foundations across the globe can and should advance diversity, equity, inclusion, justice. Initial evidence indicates have indeed responded as evidenced by pledges to change practice, increased funding for racial justice, emergence of new networks support equity However, there is also great skepticism about whether field are, in fact, able make lasting changes given numerous critiques philanthropy its structural limitations. In this article, we...

Since their legal establishment, philanthropic foundations have raised concerns due to the power they exert through distribution of resources, oftentimes in vast amounts. Many academic fields researched these relationships, but as yet, no review this research has been completed identify how or are controlled by power. This article fills that void an integrative literature (ILR) 219 peer-reviewed articles on and foundations. Using Fleming & Spicer’s framework “faces power,” we categorize...

How does competition for resources affect the fundraising performance of local United Way (UW) affiliates? Drawing upon population ecology, we hypothesize a nonlinear relationship between and organizational performance. Using 21-year panel data set that includes UW campaign data, contributions to specialized organizations, general nonprofit estimate fixed effects regression model. We find effect differs depending degree niche overlap. Contributions organizations with greatest overlap have...

What explains the development of nonprofit sector? The classic theory demand heterogeneity posits sector provides services for those unsatisfied by government service delivery. However, formal tests this have produced conflicting results. This article revisits heterogeneity, refining it to include mediating effects wherein increased diversity leads lower levels funding, which are associated with a larger sector. test results do not support refined model, and instead generally theories...

This article explores how various dimensions of market structure, often used to measure organizational crowding, affect the fiscal health nonprofit organizations. Using 2011 National Center for Charitable Statistics (NCCS) sector data, our findings generally support population ecology’s model a curvilinear relationship between density and days spending. However, we also find that single structure do not fully capture effects competition. Increasing has negative effect on organizations in...

AbstractThe geographic distribution of nonprofit antipoverty organizations has important implications for economic development, social services, public health, and policy efforts. With counts nonprofits at the census tract level in Greater Hartford, Connecticut, we examine whether these are located areas with high levels poverty a spatial zero-inflated-Poisson model. Covariates that measure need, resources, urban structure, demographic characteristics incorporated into both zero-inflation...

This article integrates parallel literatures about the determinants of redistribution across place. Using regression-based path analysis, we explore how tax burden mediates relationship between political conditions and charitable contributions. Our analysis indicates that counties with a higher proportion people voting Republican report contributions, partially this relationship. However, effect ideology on contributions is nonlinear. As in non-Republican-dominated increases, predicted...