- Customer Service Quality and Loyalty
- Food Supply Chain Traceability
- Multi-Criteria Decision Making
- Consumer Retail Behavior Studies
- IoT and Edge/Fog Computing
- Digital Marketing and Social Media
- Technology Adoption and User Behaviour
- Neurological disorders and treatments
- Capital Investment and Risk Analysis
- Food Waste Reduction and Sustainability
- Securities Regulation and Market Practices
- Economic and Environmental Valuation
- Agriculture Sustainability and Environmental Impact
- Parkinson's Disease Mechanisms and Treatments
- Municipal Solid Waste Management
- Cognitive Science and Mapping
- Muscle activation and electromyography studies
- Food Safety and Hygiene
- Complex Systems and Decision Making
- Environmental Impact and Sustainability
- IoT Networks and Protocols
- Risk and Safety Analysis
- Optimization and Mathematical Programming
- Regulation and Compliance Studies
- Advanced Control Systems Optimization
University of West Attica
2018-2024
Synelixis (Greece)
2014-2024
Technological Educational Institute of Piraeus
2013-2018
University of Piraeus
2005-2017
Traceability, namely the ability to access information about a product and its movement across all stages of supply chain, has been emerged as key criterion product’s quality safety. Managing fresh products, such fruits vegetables, is particularly complicated task, since they are perishable with short shelf lives vulnerable environmental conditions. This makes traceability produce very significant. The present study provides brief overview relative literature on systems. It was concluded...
During the last decade, demand for electricity has increased significantly, both companies and consumers. Therefore, in every country, there are developing functioning to provide various forms of electric energy. The quality services that they been major concern these few years. objective this study is examine residential customers’ satisfaction providers Greece regarding factors, such as products, services, customer service, pricing policy. present research was conducted with use a...
A Smart Campus is a miniature of City with more demanding framework that enables learning, social interaction and creativity. To ensure uninterruptible secure operation, key requirement daily routines activities are performed protected in an environment monitored unobtrusively by robust surveillance system. The various components compose such environment, buildings, labs, public spaces, smart lighting, parking, or even traffic lights, require us to focus on systems, recognize which detection...
The urgent need to mitigate greenhouse gas (GHG) emissions in agriculture has prompted the development of certification systems aimed at promoting sustainable and low carbon practices. Although several for agricultural products exist European Union (EU), their adequacy accurately measuring, evaluating, reporting, verifying sequestration as well associated carbon/GHG reduction credits farm level remains limited. This study presents a standardized approach production developed under ClimaMED...
Everyday life of the elderly and impaired population living in smart homes is challenging because possible accidents that may occur due to daily activities. In such activities, persons often lean over (to reach something) and, if they not cautious, are prone falling. To identify fall incidents, which could stochastically cause serious injuries or even death, we propose specific temporal inference models; namely, CM-I CM-II. These models can infer a incident based on classification methods by...
Purpose – The ability of the police to decrease victimization rates, protect human rights and social capital, generate feelings safety respond citizens’ calls helps positive citizen about legitimacy as a law enforcement institution. Police approaches reduce crime violence are based mainly on objective measures, neglecting assess its performance subjective perceptions. conception that fear being victims is not always reflective actual prevalence highlights importance surveys public’s...
This aim of this paper is to measure industrial consumer satisfaction in the natural gas sector Greece. By using Multicriteria Satisfaction Analysis (MUSA) method, measures customer based on criteria concerning provided products and services, communication collaboration with providers’ staff, service, pricing policy website. The research results that are analysis 95 questionnaires collected during period between June 2017 October show index global has a good performance as its value about...
The recycling of used refractory materials in the heavy industry constitutes one significant environmental problems related to and financial issues. This study proposes a multicriteria methodological frame characterize material waste identify capabilities. Considering chemical physical analysis wastes, proposed progresses into two-phase procedure. first phase includes an on/off approach that allows discretizing wastes compatible or not as far their prospects. Then, additive value model is...
The aim of this paper is to measure and analyse patients' satisfaction with the national healthcare system (NHS) in Greece. Patients' will be measured using multicriteria analysis (MUSA) method while SERVQUAL's five dimensions used as dimensions. research results show high levels patient medical nursing services. On other hand, lower rates are recorded concerning facilities administrative services which connected funding efficiency a system. As far it concerned, major challenge for Hellenic...
During the last decades, interest for patients' needs, quality of services offered and satisfaction level from healthcare is increasing. The measurement evaluation patient a milestone improvement provided, given that these results can provide useful variety information data. purpose this study to measure analyse customers' by service called 'Nursing at home' provided Hellenic Red Cross. For purposes study, 305 questionnaires have been statistically analysed. Patients' has measured using...
During the last decades, interest for patients' needs, quality of services offered and satisfaction level from healthcare is increasing. The measurement evaluation patient a milestone improvement provided, given that these results can provide useful variety information data. purpose this study to measure analyse customers' by service called 'Nursing at home' provided Hellenic Red Cross. For purposes study, 305 questionnaires have been statistically analysed. Patients' has measured using...
The performance measurement of a great variety enterprises is highly complicated issue, especially taking into account that has many aspects and variables which may, at times, be inconsistent with each other. use analytics advanced machine learning promotes the decision-making process for every organizational structure. This paper combines Balanced Scorecard predictive in order to assess co-financed European Union program, addressed 4071 Greek Small Medium-sized Enterprises (SMEs) requested...
The aim of this article is to present data concerning customers' satisfaction with the 4 systemic banks operating in Greece. Today, market share these over 95%, as economic crisis 2010 has led structural changes banking industry country. At same time, conditions created by COVID-19 pandemic will potentially lead additional such a more intensive use alternative networks. To collect research data, 5,018 questionnaires have been responded retail customers Greece during period between June 2017...