Explaining turnover intention in Korean public community hospitals: occupational differences

• DOI: 10.1002/hpm.862
• Publication Date: 2006-11-06T11:55:09Z
• Authors: Jee‐In Hwang; Hyejung Chang
• Keywords: Turnover Intention; Turnover; Public hospital

Abstract Objectives Personnel in public hospitals had relatively low job satisfaction despite of tenure employment. High turnover rates degrade hospital image and incur additional costs related to recruitment training. The purposes this study were describe the occupational differences identify factors affecting intention among personnel. Method A questionnaire survey was conducted as part Administrative Services Quality Evaluation Program by Seoul metropolitan municipality from 1 November December 2003. subjects 1251 entire personnel four hospitals. designed measure satisfaction, organizational commitment, intention, demographic characteristics. Logistic regression analysis performed determine influencing intention. Results There significant according occupations. highest physicians, followed paramedicals nursing staffs then administrators. involvement loyalty type, with systems staffs, relationship administrators, paramedicals. Conclusion different moderators that influence intentions Loyalty most important effect upon all Copyright © 2006 John Wiley & Sons, Ltd.