How attitude certainty tempers the effects of faultlines in demographically diverse teams
Decision Sciences(all)
SOCIAL-STRUCTURE
ENVIRONMENTAL UNCERTAINTY
PROJECTION
COMPUTATIONAL MODEL
Applied Mathematics
OPINION CERTAINTY
05 social sciences
Attitude certainty
Agent based computational modeling
Teams
Social influence
Computational Mathematics
Modelling and Simulation
WORK GROUP DIVERSITY
ORGANIZATIONAL GROUPS
0501 psychology and cognitive sciences
Demographic diversity
ASSUMED SIMILARITY
Demographic faultline
FIRM PERFORMANCE
CONFLICT
Computer Science(all)
DOI:
10.1007/s10588-011-9087-5
Publication Date:
2011-03-29T08:28:54Z
AUTHORS (2)
ABSTRACT
Lau and Murnighan's faultline theory suggests that strong demographic faultlines can undermine cohesion in work teams. A strong faultline splits a team into internally homogeneous but mutually dissimilar subgroups based on demographic characteristics. Social influence processes within these subgroups then lead to the polarization of team members' attitudes along the divisions imposed by the faultline. However, faultline theory hitherto neglects effects of attitude certainty. Research shows that the certainty with which individuals hold their attitudes affects social influence processes. We extend theoretical faultline research by integrating attitude certainty. For this, we incorporate the interplay of the dynamics of attitude certainty and social influence into a formal model of demographic faultline effects developed by Flache and Mas. Computational experiments suggest a moderation effect. Demographic faultlines only affect team cohesion if attitude certainty is low. We discuss implications for future research.
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