Customer concentration and supplier financial performance: An inverted U-shaped relationship

• DOI: 10.1016/j.indmarman.2023.06.003
• Publication Date: 2023-06-15T13:20:51Z
• Authors: Zhaojun Han; Conghui Yu; Yanxi Li; Jinyan Shi; Yuanyuan Liu
• Keywords: Customer base; Sample (material); Customer to customer; Customer Equity; Customer intelligence; Customer profitability; Customer Relationship Management; Economic rent