Can Better Leadership Reduce Nursing Home Staff Turnover?

• DOI: 10.1016/j.jamda.2023.05.021
• Publication Date: 2023-06-22T13:19:59Z
• Authors: Jessica A.R. Will...; Jamie E. Collins; Ashvin Gandhi; Huizi Yu; Leslie I. Boden; Jeffrey N. Katz; Gregory R. Wagner; Glorian Sorensen
• Keywords: Adult; Leadership; Massachusetts; 0502 economics and business; 05 social sciences; Humans; Medicare; United States; Aged; Nursing Homes; Skilled Nursing Facilities

To assess whether a measure of leadership support for worker safety, health, and well-being predicts staff turnover in nursing homes after controlling for other factors.This paper uses administrative payroll data to measure facility-level turnover and uses a survey measure of nursing home leadership commitment to workers. In addition, we use data from Medicare to measure various nursing home characteristics.Nursing homes with at least 30 beds serving adults in California, Ohio, and Massachusetts were invited to participate in the survey. The analysis sample included 495 nursing homes.We used a multivariable ordinary least squares model with turnover rate as the dependent variable. We used an indicator for nursing homes who scored above the median on the measure of leadership that supports worker safety, health, and well-being. Control variables include bed count (deciles), ownership (corporate/noncorporate × for-profit/not-for-profit), percent of residents on Medicaid, state, being in a nonmetropolitan county, and total nurse staffing per patient day in the 2 quarters before the survey.The unadjusted turnover rate was lower for those nursing homes that scored higher on leadership commitment to worker safety, health, and well-being. After controlling for additional variables, greater leadership commitment was still associated with lower turnover but with some attenuation.We find that nursing homes with leadership that communicated and demonstrated commitment to worker safety, health, and well-being had relatively fewer nurses leave during the study period, with turnover rates approximately 10% lower than homes without. These findings suggest that leadership may be a valuable tool for reducing staff turnover.