An exploration of factors involved in the roll out of a digital application in breast services: A case study approach

• DOI: 10.1016/j.radi.2024.02.002
• Publication Date: 2024-02-14T14:43:21Z
• Authors: C.E. Mercer; S. Hargreaves; C. Hill; R. Turnbull; K. Szczepura
• Keywords: Humans; Health Facilities; Delivery of Health Care

IntroductionAcceptance of new technologies in health care, by those who use them as part their role, is challenging with confounding contextual factors surrounding the acceptance technology. As healthcare rapidly digitising, stakeholder groups should be included each stage evaluation and implementation to allow opportunities influence contribute digital policies.This research employed a case study methodology initiate an exploration into associated implementing application mammography service. It examined initial subsequent impact rollout (VA) within breast service South Australia.MethodsStakeholders' opinions on team performance feedback mechanisms were evaluated through staff questionnaire distributed online survey JISC.ResultsThe incorporation digitised technology evidently met challenges. Although there potential value utelising automated for workflow improvement patient services, it appears imperative provide targeted developmental resources educational development well-being during phase.ConclusionThis approach delves key discussion areas serves insight application. could regarded foundational reference future evaluations applications.Implications practiceResearch around fluency radiography profession requires further consideration. Under-utilisation or resistance may result missed enhance experiences care outcomes support wellbeing. Therefore, continued engagement encouragement user phase are crucial demonstrate applications clinical settings.