Multichannel digital service delivery and service ecosystems: The role of data integration within Smart Product-Service Systems

• DOI: 10.1016/j.techfore.2022.121894
• Publication Date: 2022-08-02T02:57:43Z
• Authors: Lucas Santos Dale...; Marie-Anne Le Dain; Guilherme B. Benitez; Néstor F. Ayala; Alejandro G. Frank
• Keywords: Business ecosystem; Product-service system; Digital ecosystem; Provisioning

International audience