A digital turn for urban management? Residents' perception and utilisation of the digital property address system in Accra, Ghana

• DOI: 10.1016/j.ugj.2023.02.005
• Publication Date: 2023-03-01T23:18:36Z
• Authors: Stephen Leonard M...; Louis Kusi Frimpong; Seth Asare Okyere; Stephen Kofi Diko; Seth Barnie Enning; Matthew Abunyewah; Joshua Mawutor At...
• Keywords: Digital address system; Digitalisation; Urban groups. The city. Urban sociology; Urban management; Utilisation; 0211 other engineering and technologies; HT101-395; Perception; Cities. Urban geography; 02 engineering and technology; GF125

Rapid urbanisation and its associated challenges in Global South countries have necessitated the use of digital technologies urban management. Key to their successful utilisation for management is residents' perceptions these technologies. Yet, little attention has been given this area research. Using data gathered from a cross-sectional survey three suburban communities, study examined property address system (DPAS) Accra, Ghana. The findings revealed that residents understand benefits DPAS. However, perceived benefits, usage varied by socio-demographic groups. More importantly, DPAS beset with operational difficulties non-use government agencies. To ensure such as provide opportunities sustainable, inclusive, resilient development trajectories Ghana Africa, it imperative inform improvements design implementation.