Clarifying work–family intervention processes: The roles of work–family conflict and family-supportive supervisor behaviors.

• DOI: 10.1037/a0020927
• Publication Date: 2010-09-20T18:56:18Z
• Authors: Leslie B. Hammer; Ellen Ernst Kossek; W. Kent Anger; Todd Bodner; Kristi L. Zimmerman
• Keywords: Supervisor; Work–family conflict; Family Therapy; Role conflict

Drawing on a conceptual model integrating research training, work-family interventions, and social support, we conducted quasi-experimental field study to assess the impact of supervisory training self-monitoring intervention designed increase supervisors' use family supportive supervisor behaviors.Pre-and post-intervention surveys were completed, nine months apart, by 239 employees at six (N = 117) control 122) grocery store sites.Thirty-nine supervisors in sites received consisting one hour self-paced computer-based face-to-face group followed instructions for behavioral (recording frequency behaviors) support on-the-job transfer.Results demonstrated disordinal interaction effect family-to-work conflict employee job satisfaction, turnover intentions physical health.In particular, these outcomes, positive effects observed with high conflict, while negative low conflict.These moderation mediated interactive perceptions family-supportive behaviors.Implications our findings future development evaluation are discussed.