When distress hits home: The role of contextual factors and psychological distress in predicting employees' responses to abusive supervision.

• DOI: 10.1037/a0021593
• Publication Date: 2011-01-31T17:01:33Z
• Authors: Simon Lloyd D. Re...; Kristin L. Scott; Thomas J. Zagenczyk
• Keywords: Spouse; Abusive supervision; Psychological Distress; Abusive relationship; Deviance; Supervisor

We developed a model of the relationships among aggressive norms, abusive supervision, psychological distress, family undermining, and supervisor-directed deviance. tested in 2 studies using multisource data: 3-wave investigation 184 full-time employees (Study 1) 2-wave 188 restaurant workers 2). Results revealed that (a) supervision mediated relationship between norms (b) distress effects on spouse (c) had direct positive with deviance, (d) undermining was stronger for men as opposed to women, (e) engaged relationship-oriented occupations reported greater levels distress. Implications theory practice are discussed.