Anything goes? Exploring the limits of employment law in UK hospitality and catering

• DOI: 10.1111/irj.12329
• Publication Date: 2021-05-09T05:13:32Z
• Authors: Gregoris Ioannou; Ruth Dukes
• Keywords: Injustice; Hospitality

Abstract Through a case study of the UK hospitality and catering sector, this article explores limits employment law as means protecting workers from ill or unfair treatment. Finding microbreaches to be common practice in sector—akin industry norms ‘custom practice’—it considers routinisation these an instance conflict between formal legal rules social norms. The is problematic because it that are less likely perceive breach their rights injustice worthy challenge. observed have been formed under influence asymmetrical distribution information power, including organisational control over labour process. If made effective, realignment with needed and, at same time, correction asymmetry.