A Survey on Dialogue Management in Human-robot Interaction

• DOI: 10.1145/3648605
• Publication Date: 2024-03-01T12:09:40Z
• Authors: Merle M. Reimann; Florian A. Kunneman; Catharine Oertel; Koen V. Hindriks
• Keywords: Human–robot interaction

As social robots see increasing deployment within the general public, improving interaction with those is essential. Spoken language offers an intuitive interface for human–robot (HRI), dialogue management (DM) being a key component in interactive systems. Yet, to overcome current challenges and manage smooth, informative, engaging interaction, more structural approach combining HRI DM needed. In this systematic review, we analyze use of focus on type manager used, its capabilities, evaluation methods, specific HRI. We identify scientific frontier related approach, domain, robot appearance, physical situatedness, multimodality.