Inferring client response time at the web server

• DOI: 10.1145/511334.511355
• Publication Date: 2004-04-19T13:18:43Z
• Authors: David P. Olshefski; Jason Nieh; Dakshi Agrawal
• Keywords: Response time; Fat client; Server farm

As businesses continue to grow their World Wide Web presence, it is becoming increasingly vital for them have quantitative measures of the client perceived response times web services. We present Certes (CliEnt Response Time Estimated by Server), an online server-based mechanism servers measure time, as if measured at client. based on a model TCP that quantifies effect connection drops using three simple server-side measurements: drop rate, accept rate and completion rate. The does not require modifications http or pages, rely probing third party sampling, client-side scripting. can be used any content, just HTML. implemented compared its time measurements with those obtained detailed instrumentation. Our results demonstrate provides accurate in HTTP 1.0/1.1 [14] environments, even rapidly changing workloads. runs constant very low overhead. It sites server farms verify compliance service level objectives.