The standard of user-centered design and the standard definition of usability

• DOI: 10.1145/944519.944525
• Publication Date: 2004-04-19T17:18:43Z
• Authors: Timo Jokela; Netta Iivari; Juha Matero; Minna Karukka
• Keywords: Usability goals; Cognitive walkthrough

ISO 9241-11 and 13407 are two important standards related to usability: the former one provides definition of usability latter guidance for designing usability. We carried out an interpretative analysis from viewpoint standard 9241-11. The results show that only partly as presumed by definition. Guidance describing users environments provided but very limited is descriptions user goals measures, generally process producing various outcomes.