Abstract P300: Evaluation of Organizational Behavior in a Rural Cardiology Clinic

• DOI: 10.1161/circ.149.suppl_1.p300
• Publication Date: 2024-05-16T14:05:30Z
• Authors: Ghaith Al Tibi; Rakin Islam; Taskin Forkan; Saad Ahmed; Samuel Miller; Nicolas Chronos
• Keywords: 03 medical and health sciences; 0302 clinical medicine

Introduction: In the healthcare industry, organizational behavior plays a pivotal role in patient care and staff well-being. Exploring these dynamics rural setting may add unique factors of community engagement, resource allocation, staffing limitations. Taking steps to understand how concepts manifest can improve effectiveness delivery form positive work environments that benefit both patients providers. Research Question: How do at cardiology clinic operate context behavior? Goal: The goal is optimize tackle operational-related challenges. Methods: Conducted 2022 during COVID-19 pandemic, this study employed mixed-methods approach featuring interviews with Georgia Lake Country Medical Group (LCMG) five-point Likert scale survey twenty-three questions developed from qualitative data gathered through interviews. queried such as job satisfaction, communication, leadership, answers being graded on 1 “strongly disagree” 5 agree.” Descriptive statistics were used analyze responses. Results: Twenty LCMG responded survey. Key results analyzed according categories (Figure 1). Qualitative described operational inefficiencies day-to-day challenges including scheduling issues, billing difficulties, deficient recordkeeping perpetuated by “siloed” teams clinic. Conclusion: faces some be ameliorated approaches. Solutions oriented around enhancing synchronous work, cross-training, stress-reduction could well-being ultimately lead improved care.