The role of relational resources in the knowledge management capability and innovation of professional service firms

• DOI: 10.1177/0018726714543479
• Publication Date: 2014-10-17T05:41:41Z
• Authors: Na Fu
• Keywords: Relational view; Linkage (software); Value (mathematics)

Adopting a relational perspective, this article investigates whether organizational relationship-building routines and coordination influence knowledge management capability ultimately innovation in professional service firms (PSFs). Using data collected from 120 accounting Ireland, support is found for an inter-mediation model where both intervene the relationship between innovation. Thus, linkage supported whereby facilitate coordination, which enhances capability, leading to This provides evidence of importance promoting firm’s fostering Results highlight value resources PSFs suggest novel easy-to-implement approach management.