Emotional Intelligence, Communication Competence, and Student Perceptions of Team Social Cohesion

• DOI: 10.1177/0734282912449447
• Publication Date: 2012-07-22T00:25:18Z
• Authors: Ashlea C. Troth; Peter J. Jordan; Sandra A. Lawrence
• Keywords: Cohesion (chemistry); Emotional competence; Group cohesiveness

Students generally report poor experiences of group work in university settings. This study examines whether individual student perceptions team social cohesion are determined by their level emotional intelligence (EI) and this relationship is mediated communication skills. Business students ( N = 273) completed the 16-item self-report Workplace Emotional Intelligence Profile—Short Version (WEIP-S; Jordan & Lawrence, 2009) before forming teams. worked teams for 8 weeks to complete work. Afterwards, peer ratings appropriateness effectiveness were collected as was each student’s cohesion. The effect management others’ emotions on effectiveness. authors discuss implications EI training allocation possible ways improve