Nurses’ Reports On Hospital Care In Five Countries
Canada
Attitude of Health Personnel
Developed Countries
Workload
Nursing Staff, Hospital
Pennsylvania
Job Satisfaction
3. Good health
03 medical and health sciences
England
Scotland
Germany
Humans
Health Services Research
0305 other medical science
Burnout, Professional
Quality of Health Care
DOI:
10.1377/hlthaff.20.3.43
Publication Date:
2003-12-08T18:51:26Z
AUTHORS (10)
ABSTRACT
The current nursing shortage, high hospital nurse job dissatisfaction, and reports of uneven quality of hospital care are not uniquely American phenomena. This paper presents reports from 43,000 nurses from more than 700 hospitals in the United States, Canada, England, Scotland, and Germany in 1998-1999. Nurses in countries with distinctly different health care systems report similar shortcomings in their work environments and the quality of hospital care. While the competence of and relation between nurses and physicians appear satisfactory, core problems in work design and workforce management threaten the provision of care. Resolving these issues, which are amenable to managerial intervention, is essential to preserving patient safety and care of consistently high quality.
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