A Proposed ‘Health Literate Care Model’ Would Constitute A Systems Approach To Improving Patients’ Engagement In Care

• DOI: 10.1377/hlthaff.2012.1205
• Publication Date: 2013-02-27T10:27:30Z
• Authors: Howard K. Koh; Cindy Brach; Linda M. Harris; Michael L. Parchman
• Keywords: Health Literacy

Improving health outcomes relies on patients’ full engagement in prevention, decision-making, and self-management activities. Health literacy, or people’s ability to obtain, process, communicate, understand basic information services, is essential those actions. Yet relatively few Americans are proficient understanding acting available information. We propose a Literate Care Model that would weave literacy strategies into the widely adopted (formerly known as Chronic Model). Our model calls for first approaching all patients with assumption they at risk of not their conditions how deal them, then subsequently confirming ensuring understanding. For care organizations adopting our model, become an organizational value infused aspects planning operations, including support, delivery system design, shared decision-making clinical systems track plan patient care, helping access community resources. also measurement framework impact new quality care.