Digital Health Intervention Design and Deployment for Engaging Demographic Groups Likely to Be Affected by the Digital Divide: Protocol for a Systematic Scoping Review

• DOI: 10.2196/32538
• Publication Date: 2021-11-27T15:29:02Z
• Authors: Catherine L Jenkins; Sumayyah Imran; Aamina Mahmood; Katherine Bradbury; Elizabeth Murray; Fiona Stevenson; Fiona L Hamilton
• Keywords: Grey Literature; mHealth; Digital Health; Health intervention; Health Technology

Digital health interventions refer to designed support health-related knowledge transfer and are delivered via digital technologies, such as mobile apps. a double-edged sword: they have the potential reduce inequalities, for example, by making treatments available remotely rural populations underserved care facilities or helping overcome language barriers in-app translation services; however, if not deployed with care, also increase inequalities exacerbate effects of divide.The aim this study is review ways mitigate divide through intervention design, deployment, engagement mechanisms sensitive needs digitally excluded populations.This protocol outlines procedure systematic scoping that follows methodology recommended PRISMA-ScR (Preferred Reporting Items Systematic Reviews Meta-Analyses Extension Scoping Reviews) guidance. The following databases will be searched primary research studies published in English from October 1, 2011, 2021: Cochrane Library, Epistemonikos, NICE Evidence, PROSPERO, PubMed (with MEDLINE Europe PMC), Trip. In addition, sources gray literature searched: Conference Proceedings Citation Index, Health Management Information Consortium, International HTA Database, OpenGrey, Grey Literature Report, Google Scholar Basic Search UK, MedNar Deep Web Engine, Carrot2. We select publications meet inclusion criteria: papers evaluated describe features design deployment enable hinder access adults demographic groups likely affected (eg, older age, minority ethnic groups, lower income, education level). A random selection 25 identified search double screened four reviewers. If there >75% agreement included/excluded publications, team continue screen all publications. For included characteristics extracted one author checked second author, any disagreements resolved consensus among team. Consultation users conducted parallel.The underway anticipated completed September 2022.The results implications researchers policy makers using improvement peripandemic post pandemic, inform best practices delivery interventions.PRR1-10.2196/32538.