Barriers to Video Call–Based Telehealth in Allied Health Professions and Nursing: Scoping Review and Mapping Process

• DOI: 10.2196/46715
• Publication Date: 2023-08-01T14:46:05Z
• Authors: Lena Rettinger; Sebastian Kuhn
• Keywords: Telehealth; CINAHL

Telehealth interventions have become increasingly important in health care provision, particularly during the COVID-19 pandemic. Video calls emerged as a popular and effective method for delivering telehealth services; however, barriers limit adoption among allied professionals nurses.This review aimed to identify map perceived use of video call-based nurses.A comprehensive literature search was conducted PubMed CINAHL databases on June 22, 2022, updated January 3, 2023, following PRISMA-ScR (Preferred Reporting Items Systematic Reviews Meta-Analyses extension Scoping Reviews) guidelines. Only original studies published English or German since 2017 that reported were eligible inclusion. The had involve interviews, focus groups, questionnaires with physical therapists, occupational speech language audiologists, orthoptists, dieticians, midwives, nurses. Each publication coded basic characteristics, including country, profession, target group. Inductive coding used patterns, themes, categories data. Individual codings analyzed summarized narratively, similarities differences identified across professions groups.A total 56 publications included review, categorized into 8 main 23 subcategories. various countries, predominantly United States, Australia, Kingdom, Canada, Israel, India. Questionnaires most commonly evaluation method, 10,245 involved. Interviews groups 288 professionals. Most focused specific professions, highest number addressing audiologists. related technology issues, practice patient environmental attributions, interpersonal policies regulations, administration issues. lack hands-on experience, unreliable network connection, access, diminished fidelity observations poor conditions visual instructions, skills, client-practitioner interaction communication.This key by nurses, which can foster development stable infrastructure, education, training, guidelines, policies, support systems improve services. Further research is necessary potential solutions barriers.