The Performance Effects of Using Business Intelligence Systems for Exploitation and Exploration Learning

• DOI: 10.2308/isys-51298
• Publication Date: 2015-09-29T16:09:44Z
• Authors: Michael T. Lee; Sally K. Widener
• Keywords: Ambidexterity; Business Intelligence; Framing (construction)

ABSTRACT Accounting researchers are becoming increasingly interested in the performance effects of business intelligence (BI) systems their role as management control systems. Extant research focuses on adopting and implementing such However, there is less known about how organizations use information BI for once implemented, whether this translates into organizational performance. We utilize theoretical connection between learning to explain system through learning. Evidence from recent literature indicates need engage exploitation exploration pursuit ambidexterity. Our study draws agenda setting framing theories provide insights that will enable strategically two fundamental emphasize either or both modes Subsequently, we examine translate