What is the impact of artificial intelligence-based chatbots on infodemic management?

• DOI: 10.3389/fpubh.2024.1310437
• Publication Date: 2024-02-13T04:20:15Z
• Authors: Plinio P. Morita; Matheus Lotto; Jasleen Kaur; Dmytro Chumachenko; Arlene Oetomo; Kristopher Dylan ...; Irfhana Zakir Hus...
• Keywords: Misinformation; Chatbot

Artificial intelligence (AI) chatbots have the potential to revolutionize online health information-seeking behavior by delivering up-to-date information on a wide range of topics. They generate personalized responses user queries through their ability process extensive amounts text, analyze trends, and natural language responses. Chatbots can manage infodemic debunking misinformation large scale. Nevertheless, system accuracy remains technically challenging. require training diverse representative datasets, security protect against malicious actors, updates keep scientific progress. Therefore, although AI hold significant in assisting management, it is essential approach outputs with caution due current limitations.