Modeling the Pathways of Knowledge Management Towards Social and Economic Outcomes of Health Organizations

• DOI: 10.3390/ijerph16071114
• Publication Date: 2019-03-29T07:38:52Z
• Authors: Ion Popa; Simona Ștefan
• Keywords: Conceptual model; Empirical Research; Relevance

Despite the increasing emphasis placed on knowledge management (KM) by business sector and common belief that creating, acquiring, sharing, use of enable individuals, teams, communities to achieve superior performance, within healthcare context, there is still room from improvements both theoretical empirical perspectives. The purpose this paper outline contribution KM process social- economic-related outcomes in context health organizations. Given approach considered concepts their relationships, a conceptual model seven research hypotheses were proposed. data provided cross-sectional investigation including 459 medical nonmedical employees Romanian heath organizations, selected mixed method sampling procedure. A partial least squares structural equation modeling (PLS-SEM) was provide information relevance significance first- second-order constructs, test hypotheses, conduct an importance performance matrix analysis. PLS-SEM estimation showed positive significant relationships between quality healthcare, organizational-level social economic outcomes. Moreover, results evidences for complex complementary mediation social-related managerial implications are discussed suggestions future at end paper.