Help-Seeking Situations Related to Visual Interactions on Mobile Platforms and Recommended Designs for Blind and Visually Impaired Users

• DOI: 10.3390/jimaging10080205
• Publication Date: 2024-08-22T15:14:41Z
• Authors: Iris Xie; Wonchan Choi; Shengang Wang; Hyun Seung Lee; Bo Hyun Hong; Ning-Chiao Wang; Emmanuel Kwame Cu...
• Keywords: Thumbnail

While it is common for blind and visually impaired (BVI) users to use mobile devices search information, little research has explored the accessibility issues they encounter in their interactions with information retrieval systems, particular digital libraries (DLs). This study represents one of most comprehensive projects, investigating issues, especially help-seeking situations BVI face DL processes. One hundred twenty were recruited six DLs on four types (iPhone, iPad, Android phone, tablet), multiple data collection methods employed: questionnaires, think-aloud protocols, transaction logs, interviews. paper reports part a large-scale study, including categories DLs, focusing seven related visual platforms: difficulty finding toggle-based feature, understanding video navigating items paginated sections, distinguishing labels from thumbnails, recognizing content images, graphs, interacting multilayered windows. Moreover, corresponding design recommendations are also proposed: placing meaningful icon-based features an easy-to-access location, offering intuitive informative descriptions players, providing structure about section, separating collection/item titles thumbnail descriptions, incorporating artificial intelligence image/graph recognition mechanisms, limiting screen reader active Additionally, limitations future discussed.