Cross-platform social dynamics: an analysis of ChatGPT and COVID-19 vaccine conversations.

• DOI: 10.48550/arxiv.2310.11116
• Publication Date: 2024-02-02
• Authors: Alipour, Shayan; Galeazzi, Alessandro; Sangiorgio, Emanuele; Avalle, Michele; Bojic, Ljubisa; Cinelli, Matteo; Quattrociocchi, W...
• Keywords: FOS: Computer and information sciences; 0301 basic medicine; Physics - Physics and Society; 0303 health sciences; Science; Q; R; FOS: Physical sciences; Physics and Society (physics.soc-ph); Article; 3. Good health; Computer Science - Computers and Society; Computers and Society (cs.CY); Computer Science; Information Technologies; Social Media; Medicine

AbstractThe role of social media in information dissemination and agenda-setting has significantly expanded in recent years. By offering real-time interactions, online platforms have become invaluable tools for studying societal responses to significant events as they unfold. However, online reactions to external developments are influenced by various factors, including the nature of the event and the online environment. This study examines the dynamics of public discourse on digital platforms to shed light on this issue. We analyzed over 12 million posts and news articles related to two significant events: the release of ChatGPT in 2022 and the global discussions about COVID-19 vaccines in 2021. Data was collected from multiple platforms, including Twitter, Facebook, Instagram, Reddit, YouTube, and GDELT. We employed topic modeling techniques to uncover the distinct thematic emphases on each platform, which reflect their specific features and target audiences. Additionally, sentiment analysis revealed various public perceptions regarding the topics studied. Lastly, we compared the evolution of engagement across platforms, unveiling unique patterns for the same topic. Notably, discussions about COVID-19 vaccines spread more rapidly due to the immediacy of the subject, while discussions about ChatGPT, despite its technological importance, propagated more gradually.