Purpose To measure the service quality perceptions of Greek Cypriot bank customers and to examine relationship between quality, customer satisfaction positive word mouth, in light changing market dynamics due EU accession. Design/methodology/approach A total 260 retail responded a translated version SERVQUAL. After descriptive factor analysis, multivariate regression analysis was used estimate impact dimensions on overall mouth. Findings The SERVQUAL scale proved be three‐dimensional...

Although the relationship between international trade and economic growth has found a wide application area in literature over years, this can not be said about tourism or tourism. This study employs bounds test for cointegration Granger causality tests to investigate long-run equilibrium tourism, real income growth, direction of among themselves Cyprus. Results reveal that are cointegrated; thus, inferred these three variables. On other hand, results suggest stimulates (both exports...

Purpose To analyze and compare service quality in the commercial banking sector of a small island economy – Cyprus to investigate relationship between overall bank customer satisfaction Turkish‐ Greek‐speaking areas positive word‐of‐mouth about their banks. Design/methodology/approach A total 268 customers responded Greek Turkish translated version SERVQUAL instrument. After descriptive factor analysis, multivariate regression was used estimate impact dimensions on word mouth. Findings The...

The purpose of this research is to develop and compare some determinants service quality in both the public private hospitals Northern Cyprus. There considerable lack literature with respect hospitals.Randomly, 454 respondents, who have recently benefited from hospital services Famagusta, were selected answer a modified version SERVQUAL Instrument. instrument contained expectations perceptions questions.This study identifies six factors regarding as perceived Cyprus hospitals. These are:...

We tested the role of urbanization in conventional Environmental Kuznets Curve (EKC) Turkey’s developing economy and rapid urbanization. The effects an increase carbon dioxide emissions were due to usage fuel oil other traditional energy consumption patterns related urban development. Based on our findings, we suggest that EKC Turkey is not inverted U-shape. Thus, adapting alternative clean systems necessary unavoidable Turkey, Turkish authorities should consider renewable uses sustain a stable EKC.

This study investigates the long-run equilibrium relationship between international tourism, higher education growth, real income growth and direction of causality among these variables for Turkish Republic Northern Cyprus, which is not recognised by any country other than Turkey. Results reveal that tourism are in a with growth; have an inelastic, yet positively significant impact on period. Finally, results present both tourism-led education-led hypotheses confirmed North Cyprus.

Tourism-Led Growth (TLG) hypothesis results are inconclusive for Mediterranean countries in the relevant literature. This study contributes to literature by employing bounds test co-integration and Granger causality tests investigate level relationship direction of between international tourism economic growth case Malta. Results reveal that a long-run equilibrium exists On other hand, suggest both output-driven hypotheses can be inferred Malta since there is bidirectional causation growth.

This study employs the bounds test for co-integration and Granger causality tests to investigate long-run equilibrium relationship direction of between financial development, international trade real income growth Cyprus economy. The results reveal that development as measured by broad money (M2), are cointegrated; thus, a can be inferred among these three variables. On other hand, suggest in stimulates (both exports imports) supply. Furthermore, imports goods services also Cyprus. Although...

This article aims to examine the interactions between tourism growth and financial development in Turkey, which is a top tourist destination has developed well-functioning system over last decade. The results confirm long-term association development; foreign direct investments trade also impact this interaction. According results, expansion Turkey mainly influenced by markets. reveal that changes volume precede volume. Thus, major finding of study have reinforcing

Purpose This paper aims to investigate the possible co‐integration and direction of causality between financial development, international trade economic growth in India. Design/methodology/approach Annual data covering 1965‐2004 period have been used Granger tests trade, after employing unit root see if variables under consideration are stationary. Findings Results reveal that there is a long‐run equilibrium relationship real income case Furthermore, unidirectional was investigated runs...